You will find a lot of hosting companies on the market today, but many of them are resellers that have limited resources, particularly in terms of support. A way to distinguish them is the option to get in touch with the company by phone. The level of support that you will have through this channel of communication will vary based on the provider - a few of them provide experienced telephone support, while others offer common and customer support only because some matters are more time-consuming and it's more convenient to be resolved via a support ticket, particularly when the issue needs to be escalated. However, it is good to find that you can get in touch with your website hosting supplier because there're numerous small-scale problems that can be resolved easily and in a very timely manner with a telephone call, not mentioning that you can get additional info regarding the services before you become a customer.

Phone Support in Hosting

In case you choose to buy one of our Linux hosting packages, you can speak with our customer support team via phone for 14 hours per day. We can help you select the best plan for your web sites because we think that it is better to discuss these matters with a live person. If you already own an account, we will help you with all of your sales/billing questions as well as general issues, even with some technical troubles which don't need a long time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming matters and have the entire correspondence in a single place. We now have telephone numbers in the United States of America, the UK and Australia, so you're able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server package that we provide. Since some issues are more difficult and time-consuming, you'll have to open a ticket in case you experience such a problem, but for all the general, billing or small-scale technical issues you can always call us and we'll assist you right away in order to save you the time you will need to spend on opening a ticket. Even if you don't have an account yet, you are able to find out if you can host your websites on our innovative cloud platform or you are able to receive any other general information about our semi-dedicated services. We have local numbers in the U.S.A., Great Britain and Australia as well as an international number, so that you will be able to call the one that is closer to your region.