Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution warranty with all of our Linux hosting packages packages, meaning that every single advice inquiry you submit will undoubtedly be responded to within 60 minutes maximum. Our support staff members have been taught to speedily handle any case and to ensure that you get relevant advice on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is supplied by a group of educated techs that are ready to answer your questions without delay. You could speak with the support staff by starting a tech support ticket from your Hosting Control Panel or by sending us an e–mail. On working days, you may as well contact us on the telephone or use the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a substantial knowledge base into the Control Panel to help you receive helpful step–by–step instructions any time. Each part of the Control Panel features its own contextual support area featuring a group of how–to articles. We have also prepared educational videos to offer you a greater visual representation of the correct way to execute any given task.