1 hour ticket response
Quick support is our leading priority and this is the reason why we have a team of trained customer service technicians who are prepared to provide a swift response to any question that you could have. Just open your support ticket from the Hosting Control Panel and we’ll get back to you within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute response time.
A Premium–Quality Customer Service
Our support staff members possess substantial experience in the Linux hosting packages sphere and are professional enough to find a rapid answer to your problem. If, however, the case at hand is not within the competency of a technician, the tech support ticket will be sent to a programmer or sysadmin for additional assistance.
An Easy–to–Browse Help Section
Incorporated into the Hosting Control Panel is an intuitive Help Center section, which includes different information sources. You can browse through a constantly updated knowledgebase offering web hosting account management articles and site management articles, check the how–to video tutorials or have a peek at the F.A.Q. repository.
