Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Each ticket that you post to the tech help and support staff will be replied to within approximately 60 mins. The regular questions are going to be taken care of as quickly as possible. Nevertheless, if the assistance inquiry you have posted requires aid from a proficient admin technician, we are going to send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Customer Assist Service

  • We provide you with 24 hours a day tech help and support by using a turbo–fast ticketing program built into your Control Panel. You’ll be able to write to us all the time about any of the programs that come installed in advance on your virtual server, this includes the desired Operating System, the server administration panel and our custom made Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each part of the Hosting Control Panel that comes free–of–charge with your VPS gives an internal knowledge base. You’ll see a range of thorough how–to content articles and a collection of step by step video lessons that present all the common site administration responsibilities. You can view them by clicking on the Help or Video buttons in the right corner of each Control Panel section.